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var(--border);border-radius:10px;padding:14px;background:var(--surface)}.email-section-editor header{display:flex;align-items:center;gap:8px;margin-bottom:10px}.email-section-editor header span{width:22px;height:22px;border-radius:50%;background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700}.email-section-order{margin-left:auto;display:flex;gap:6px}.email-section-order button{font-size:calc(11px + var(--font-boost));padding:3px 8px;border:1px solid var(--border);border-radius:6px;background:var(--surface);cursor:pointer}.email-section-order button.remove{color:var(--scarlett);border-color:var(--scarlett)}.email-section-heading-row{display:grid;grid-template-columns:1fr 200px;gap:12px;margin-bottom:10px}.email-add-section{align-self:start;padding:10px 16px;border:1.5px dashed var(--border);border-radius:8px;background:transparent;color:var(--navy);font-weight:600;cursor:pointer}.email-rich-editor{border:1px solid 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var(--font-boost))}.email-test-gate,.email-final-gate{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;padding:14px 16px;border:1px solid var(--border);border-radius:10px;margin-bottom:12px;background:var(--surface)}.email-test-gate p,.email-final-gate p{margin:4px 0 0;color:var(--text-muted);font-size:calc(12px + var(--font-boost))}.email-send-confirmation{padding:16px;border:1.5px solid var(--scarlett);border-radius:10px;background:var(--saffron-light);margin-bottom:12px}.email-send-confirmation p{color:var(--navy)}
